Training Services

Phone: (313) 993-1223
Hours: By appointment

The training services department provides hands-on training opportunities for students, faculty, staff and administration to learn to use standard University technology solutions. Various sessions are offered during the year and all are invited to attend.

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    Training Schedule

    All sessions will be offered in Room 9 of the Commerce and Finance Building on the McNichols Campus.

    ITS 101 (Types of Accounts, Help Desk Solution, Emergency Alert System)
         Tuesday, January 7, 11-11:30 a.m.
         Thursday, January 9, 1-1:30 p.m.
    Introduction to Microsoft OneNote
         Exclusively for Staff/Administrators – Tuesday, January 14, 11 a.m.-12 p.m.
         Exclusively for Students – Thursday, January 16, 1-2 p.m.
         Exclusively for Faculty – Thursday, January 16, 2-3 p.m.
    Introduction to Microsoft Publisher
         Exclusively for Staff/Administrators – Tuesday, January 21, 11 a.m.-12 p.m.
         Exclusively for Students – Thursday, January 23, 1-2 p.m.
         Exclusively for Faculty – Thursday, January 23, 2-3 p.m.
    Microsoft Access: Tables and Forms
         Exclusively for Staff/Administrators – Tuesday, January 28, 11 a.m.-12 p.m.
         Exclusively for Students – Thursday, January 30, 1-2 p.m.
         Exclusively for Faculty – Thursday, January 30, 2-3 p.m.
    Microsoft Access: Queries and Reports
         Exclusively for Staff/Administrators – Tuesday, February 4, 11 a.m.-12 p.m.
         Exclusively for Students – Thursday, February 6, 1-2 p.m.
         Exclusively for Faculty – Thursday, February 6, 2-3 p.m.
    Cyber Security – Thursday, February 13 at 1-2 p.m.
    Detroit Mercy WordPress Sites – Thursday, February 20 at 1-2 p.m.
    Skype for Business – Thursday, February 27 at 1-2 p.m.
    Photo Editing using GIMP – Thursday, March 12 at 1-2 p.m.
    Adobe Spark – Thursday, March 19 at 1-2 p.m.
    OneDrive & Office 365 Groups – Thursday, April 2 at 1-2 p.m.
    Survey Tools (LimeSurvey, Office 365 Forms) – Thursday, April 9 at 1-2 p.m.
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    Resources

    Microsoft Office Suite
    Microsoft Office Training Center
     Quick Start Guides

    General Reference Guides
    Audacity
    Emergency Alert System
    Eventbrite
    GIMP Photo Editing - GIMP Workshop
     Help Desk Ticketing Solution
    LimeSurvey
    Listserver Management
    LucidChart - LucidChart's Beginner's Guide
    Microsoft Access Lab Manual
    Microsoft Excel Formulas
     Microsoft Skype for Business
     Microsoft Sway
    Microsoft Teams
    Prezi
    WordPress Sites

    PC Reference Guides

    Windows 10

    Apple Reference Guides
    iPad (iOS 7)
    iPhone (iOS 7)
    iMac
    MacBook Pro

    Video
    Identifying Phishing Emails