Training Services
Phone: (313) 993-1223
Hours: By appointment
Reserve an appointment: www.udmercy.edu/about/its/hd-bookings
The training services department provides hands-on training opportunities for students, faculty, staff and administration to learn to use standard University technology solutions. Various sessions are offered during the year and all are invited to attend.
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Training Schedule
All sessions will be offered virtually via Zoom. Please click the links below to register for each session you plan to attend.
ITS 101 (Overview of Services, Logging In, Getting Help) – Tuesday, January 19 at 1-2 p.m.
Microsoft Teams and Teams Live Events – Tuesday, January 26 at 1-2 p.m.
Zoom – Tuesday, February 2 at 1-2 p.m.
Survey Tools (Microsoft Forms and LimeSurvey) – Tuesday, February 9 at 1-2 p.m.
Microsoft Bookings – Tuesday, February 16 at 1-2 p.m.
Microsoft Sway – Tuesday, February 23 at 11-12 p.m.
Cyber Security – Tuesday, March 9 at 1-2 p.m.
Listserver Management – Tuesday, March 16 at 1-2 p.m.
Detroit Mercy WordPress Sites – Tuesday, March 23 at 1-2 p.m.
Introduction to Microsoft OneNote
Exclusively for Students – Tuesday, March 30 at 1-2 p.m.
Exclusively for Faculty – Tuesday, March 30 at 2:30-3:30 p.m.
Exclusively for Staff/Administrators – Thursday, April 1 at 1-2 p.m.Microsoft Access: Tables and Forms
Exclusively for Students – Tuesday, April 6 at 1-2 p.m.
Exclusively for Faculty – Tuesday, April 6 at 2:30-3:30 p.m.
Exclusively for Staff/Administrators – Thursday, April 8 at 1-2 p.m.Microsoft Access: Queries and Reports
Exclusively for Students – Tuesday, April 20 at 1-2 p.m.
Exclusively for Faculty – Tuesday, April 20 at 2:30-3:30 p.m.
Exclusively for Staff/Administrators – Thursday, April 22 at 1-2 p.m. -
Resources
Detroit Mercy Accounts: Office 365, My Portal, and TitanNet
Logging in for the first time
Microsoft Office Suite
Microsoft Office Training Center
Quick Start Guides
My Portal
Video: Student Registration
Video: How to Run a Degree Evaluation (Students)
Video: How to Run a What-If AnalysisVideo Conferencing
Microsoft Teams Quick Start Guide
Microsoft Teams Video Training Library
Microsoft Teams Video - Scheduling Teams Meetings
Microsoft Teams Video - Joining Teams Meetings
Zoom Video Training LibraryGeneral Reference Guides
Audacity
Cascade CMS Digital Signage
Emergency Alert System
Eventbrite
GIMP Photo Editing - GIMP Workshop
Help Desk Ticketing Solution
LimeSurvey
Listserver Management
LucidChart - LucidChart's Beginner's Guide
Microsoft Access Lab Manual
Microsoft Excel Formulas
Microsoft OneDrive
Microsoft OneNote
Microsoft Skype for Business
Microsoft Sway
Prezi
WordPress SitesOperating Systems
Windows 10
iMac
MacBook ProVideo
Video: Identifying Phishing Emails Video: VoIP TrainingEmployee Resources
Banner:
Banner Training Videos: Log in to Ellucian support website
Video: Banner Navigation Overview – Logging In and Navigating the Dashboard
Video: Banner Navigation Overview – Menus
Video: Customizing the My Banner Menu
My Portal: Video: Faculty Advising
Video: Removing Advising Holds Video: Faculty Grading Video: How to Run a Degree Evaluation (Advisor)
Argos: Argos
Evisions Support