Training Services

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  Training Schedule

  All sessions will be offered in Room 9 of the Commerce and Finance Building on the McNichols Campus.
  
  ITS 101 (Types of Accounts, Help Desk Solution, Emergency Alert System)
       Tuesday, January 7, 11-11:30 a.m.
       Thursday, January 9, 1-1:30 p.m.
  Introduction to Microsoft OneNote
       Exclusively for Staff/Administrators – Tuesday, January 14, 11 a.m.-12 p.m.
       Exclusively for Students – Thursday, January 16, 1-2 p.m.
       Exclusively for Faculty – Thursday, January 16, 2-3 p.m.
  Introduction to Microsoft Publisher
       Exclusively for Staff/Administrators – Tuesday, January 21, 11 a.m.-12 p.m.
       Exclusively for Students – Thursday, January 23, 1-2 p.m.
       Exclusively for Faculty – Thursday, January 23, 2-3 p.m.
  Microsoft Access: Tables and Forms
       Exclusively for Staff/Administrators – Tuesday, January 28, 11 a.m.-12 p.m.
       Exclusively for Students – Thursday, January 30, 1-2 p.m.
       Exclusively for Faculty – Thursday, January 30, 2-3 p.m.
  Microsoft Access: Queries and Reports
       Exclusively for Staff/Administrators – Tuesday, February 4, 11 a.m.-12 p.m.
       Exclusively for Students – Thursday, February 6, 1-2 p.m.
       Exclusively for Faculty – Thursday, February 6, 2-3 p.m.
  Cyber Security – Thursday, February 13 at 1-2 p.m.
  Detroit Mercy WordPress Sites – Thursday, February 20 at 1-2 p.m.
  Skype for Business – Thursday, February 27 at 1-2 p.m.
  Photo Editing using GIMP – Thursday, March 12 at 1-2 p.m.
  Adobe Spark – Thursday, March 19 at 1-2 p.m.
  OneDrive & Office 365 Groups – Thursday, April 2 at 1-2 p.m.
  Survey Tools (LimeSurvey, Office 365 Forms) – Thursday, April 9 at 1-2 p.m.
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  Resources

  Detroit Mercy Accounts: Office 365, My Portal, and TitanNet
  Logging in for the first time
  
  Microsoft Office Suite
  Microsoft Office Training Center
  Quick Start Guides
  
  My Portal
  Video: Student Registration
  Video: How to Run a Degree Evaluation (Students)
  Video: How to Run a What-If Analysis

  General Reference Guides
  Audacity
  Digital Signage
  Emergency Alert System
  Eventbrite
  GIMP Photo Editing - GIMP Workshop
  Help Desk Ticketing Solution
  LimeSurvey
  Listserver Management
  LucidChart - LucidChart's Beginner's Guide
  Microsoft Access Lab Manual
  Microsoft Excel Formulas
  Microsoft Skype for Business
  Microsoft Sway
  Microsoft Teams
  Prezi
  WordPress Sites

  Operating Systems
  Windows 10
  iMac
  MacBook Pro

  Video
  Video: Identifying Phishing Emails
  Video: VoIP Training

  Employee Resources
  Banner:
  Video: Banner Navigation Overview – Logging In and Navigating the Dashboard
  Video: Banner Navigation Overview – Menus
  Video: Customizing the My Banner Menu
  Meta Data
  My Portal:
  Video: Faculty Advising
  Video: Clearing Advisees for Registration
  Video: Removing Advising Holds
  Video: Faculty Grading
  Video: How to Run a Degree Evaluation (Advisor)
  Argos:
  Argos
  Evisions Support