Training Services
Phone: (313) 993-1223
Hours: By appointment
Reserve an appointment: www.udmercy.edu/about/its/hd-bookings
The training services department provides hands-on training opportunities for students, faculty, staff and administration to learn to use standard University technology solutions. Various sessions are offered during the year and all are invited to attend.
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Training Schedule
To ensure social distancing guidelines are met, please register at least 1 hour in advance at: www.eventbrite.com/e/detroit-mercy-its-training-sessions-tickets-116896246821
All sessions will be offered in Room 9 of the Commerce and Finance Building on the McNichols Campus
ITS 101 (Types of Accounts, Help Desk Solution, Emergency Alert System)
Tuesday, August 25 at 1-2 p.m.
Thursday, August 27 at 1-2 p.m.
Microsoft Teams – Thursday, September 3 at 1-2 p.m.
Zoom – Thursday, September 17 at 1-2 p.m.
Microsoft Bookings (a new tool to allow students and employees to schedule and manage appointments) – Thursday, September 24 at 1-2 p.m.
OneDrive & Office 365 Groups – Tuesday, September 29 at 1-2 p.m.
Survey Tools (LimeSurvey, Office 365 Forms) – Tuesday, September 29 at 2:15-3:15 p.m.
Microsoft Word - Creating mail merges and using other time savers
Exclusively for Staff/Administrators – Thursday, October 1 at 1-2 p.m.
Introduction to Microsoft Excel
Exclusively for Students – Tuesday, October 13 at 1-2 p.m.
Exclusively for Faculty – Tuesday, October 13 at 2:15-3:15 p.m.
Exclusively for Staff/Administrators – Thursday, October 15 at 1-2 p.m.
Using Formulas with Microsoft Excel
Exclusively for Students – Tuesday, October 20 at 1-2 p.m.
Exclusively for Faculty – Tuesday, October 20 at 2:15-3:15 p.m.
Exclusively for Staff/Administrators – Thursday, October 22 at 1-2 p.m.
Cyber Security – Thursday, October 29 at 1-2 p.m.
Introduction to Microsoft PowerPoint
Exclusively for Students – Tuesday, November 3 at 1-2 p.m.
Exclusively for Faculty – Tuesday, November 3 at 2:15-3:15 p.m.
Exclusively for Staff/Administrators – Thursday, November 5 at 1-2 p.m.
Microsoft Word - Creating mail merges and using other time savers
Exclusively for Students – Thursday, November 12 at 1-2 p.m.
Exclusively for Faculty – Thursday, November 19 at 1-2 p.m. -
Resources
Detroit Mercy Accounts: Office 365, My Portal, and TitanNet
Logging in for the first time
Microsoft Office Suite
Microsoft Office Training Center
Quick Start Guides
My Portal
Video: Student Registration
Video: How to Run a Degree Evaluation (Students)
Video: How to Run a What-If AnalysisVideo Conferencing
Microsoft Teams Quick Start Guide
Microsoft Teams Video Training Library
Microsoft Teams Video - Scheduling Teams Meetings
Microsoft Teams Video - Joining Teams Meetings
Zoom Video Training LibraryGeneral Reference Guides
Audacity
Cascade CMS
Digital Signage
Emergency Alert System
Eventbrite
GIMP Photo Editing - GIMP Workshop
Help Desk Ticketing Solution
LimeSurvey
Listserver Management
LucidChart - LucidChart's Beginner's Guide
Microsoft Access Lab Manual
Microsoft Excel Formulas
Microsoft OneDrive
Microsoft OneNote
Microsoft Skype for Business
Microsoft Sway
Prezi
WordPress SitesOperating Systems
Windows 10
iMac
MacBook ProVideo
Video: Identifying Phishing Emails
Video: VoIP TrainingEmployee Resources
Banner:
Banner Training Videos: Log in to Ellucian support website
Video: Banner Navigation Overview – Logging In and Navigating the Dashboard
Video: Banner Navigation Overview – Menus
Video: Customizing the My Banner Menu
Meta Data
My Portal:
Video: Faculty Advising
Video: Removing Advising Holds
Video: Faculty Grading
Video: How to Run a Degree Evaluation (Advisor)
Argos:
Argos
Evisions Support